Case Management
A structured approach to tracking individuals through a service programme over time - documenting goals, barriers, activities, milestones, and outcomes. In workforce development, case management software allows job coaches to manage caseloads, record client progress, and produce compliance reports for funders.
Related terms
Employment Programme
A structured initiative - typically funded by government, grants, or employers - designed to support…
Job Coaching
One-to-one or small-group support provided to job seekers to help them identify strengths, develop j…
Outcome Measurement
The systematic tracking of results achieved by programme participants, typically measured at 30, 60,…
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