Soft Skills
Interpersonal, cognitive, and behavioural attributes that affect how a person works and interacts with others. Includes communication, problem-solving, adaptability, and leadership. Often underweighted in hiring despite being highly predictive of performance, especially in senior or cross-functional roles.
Related terms
Hard Skills
Specific, teachable, and measurable abilities typically acquired through education, training, or dir…
Competency Framework
A defined set of behaviours, knowledge, and skills required to perform a role effectively at differe…
Structured Interview
An interview format where all candidates are asked the same predetermined questions, scored against …